Questions about our pinewood derby timers?
You've clicked to the right place!  This page has the following helpful information:

• answers to frequently asked questions about our products
• manuals and specification sheets
• how to return products for testing or to add new options
• how to find drivers for USB ports and adapters
• how to upgrade your timer
• pictures of our timer in action
• referrals from satisfied customers
• information on ordering tracks
• helpful links for pinewood derby

Keep scrolling down to find the pinewood derby information you are looking for.

Frequently Asked Questions (FAQ)

You may want to ask some basic questions that you think other people have already asked.

Frequently Asked Questions for the Original DTX000 Timer

Frequently Asked Questions for the TURBO Timer
 

Manuals and Specification Sheets:

Maybe you want to understand more technically how the timer will install onto your track. Check our manuals section for detailed installation instructions to install the timer to your pinewood derby track and to download a copy of the manual.  You can also download our informational spec sheets on both product lines.

Returns:

If you think your product needs to be returned to be tested or repaired OR to have new features installed, click over to our   Returns section to find out how to do it.

USB Driver for BUILT-IN USB interface:

If you need to download the USB driver for the Built-in USB Interface on the TURBO Timer, click here.  This driver is for computers running Windows 2000/XP/Server 2003/Vista/Windows 7.  Please also download the readme file to help in your installation process. 

USB Driver for USB to RS-232 adapter that we sell by IOGEAR:

If you purchased a USB adapter from us for either of our timers, you can download the driver directly from the vendor's web page.   The product we ship is model GUC232A.  Go to the link here to get to IOGEAR and find the driver for your particular computer.

Upgrades

If you are interested in upgrading an existing DTX0000, TURBO, orTurbo Lite Timer, click here for information on Upgrades.

Pictures

We also have a great gallery of pictures showing our pinewood derby timer in action. Check here to get a good understanding of how to use our finish line in your pinewood derby race.
 
Do you have any referrals I could read?

Here are some referrals from our customers who have bought our pinewood derby timers.
 
Pinewood Derby Track

Many people want to purchase a track and a timer at the same time. This page gives you information regarding the different pinewood derby track manufacturers and their offerings.
 
Pinewood derby track manufacturers and how to contact them
 
Pinewood derby links

Here are some pinewood derby links to other great sites with more information.